Knowledge on Debit Card Fraud Protection & Others with Identity Theft Education

Learn more about how NMTW helps protects you from becoming a victim of Identity Theft.

View an Informational video: Your Security, Our Priority

Identity Theft and Fraud

Protect yourself from PHISHING

Phishing is the practice of sending an e-mail that appears to be from a financial institution with the goal of persuading online banking users to share sensitive information that can be used to commit fraud or identity theft.

The criminals that sent out this e-mail copied our logo and imitated the “look and feel” of our messages to try and persuade online banking users that the e-mail was genuine. We did NOT send this message.

If you responded to the message by sharing personal financial information, please contact us immediately by phone(978-452-9961) or email. We will give you instructions for changing your password and taking other steps to protect your accounts.

Always remember that we will NEVER ask you to click on an e-mail link to share sensitive financial information. Please notify us whenever you receive a suspicious e-mail or have any other form of unsolicited contact from individuals seeking personal information about your accounts.

Simple Steps to Protect Yourself from Fraud

Review Credit Reports Annually The FACT Act allows you to receive a free credit report every year from each of the three major credit reporting agencies.

Order your free annual credit reports at www.AnnualCreditReport.com or call (877)322-8228 toll-free.

Review your accounts online

People who monitor their financial accounts and transactions online lose significantly less per fraud incident than those who rely on paper statements.
People who use the Internet to check their bank and credit card accounts have an average loss of $551 per incident, according to one survey. Those who wait for paper statements to arrive averaged $4,543 in losses — more than eight times as high.

Receive financial statement electronically

* Electronic statements are an effective way to prevent mail fraud. Mail theft occurs any time of the year, but most frequently from January to March when your annual statements and tax documents are arriving.

Protect paper documents

Shred confidential documents and credit offers before discarding
Receive your financial statements online instead in the mail.
Review account statements promptly.
Use secure mailboxes to send and receive mail.
When you complete an application for a merchant discount card or similar item, ask what security measures are in place to protect your personal information and how your application will be disposed of when it is no longer needed.

Protect yourself online and on the telephone

Use caution when asked for personal information over the Internet Don’t provide personal information by phone unless you initiated the call.
Be aware of current scam tactics such as phishing and spoofing.
Use firewall protection on your computer.
Download Windows updates
Install antivirus and anti-spyware programs on your computer.